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D Read the information below. Then read the direct Plan
questions 1-3 and form indirect questions.
A formal email asking for
Indirect questions are more polite than direct and giving information
questions. They are introduced by phrases such as:
• Can/Could/Would you • I would like to know/ask… GREETING
tell me…? • I would be grateful if you Use a formal greeting, not irst names.
• Can/Could/Would you could tell me… Dear Sir/Madam,
inform me…? • I am interested in inding Dear Mr/Mrs/Miss/Ms + surname,
• Can/Could/Would you out… OPENING PARAGRAPH
let me know…? • Please let me know…
• Do you know…? • I was wondering… Use set phrases to refer to the advertisement you
have seen and state why you are writing.
DIRECT INDIRECT I am writing in response to your advertisement
QUESTIONS QUESTIONS about… which I saw online / in (+ name of
newspaper/magazine + date).
• What do I need to • Could you tell me what
I am interested in participating in / taking part in…
bring along? I need to bring along?
• Do you organise • I was wondering if/whether MAIN PART (2 PARAGRAPHS)
similar projects you organise similar Mention why you are interested in this project, and
© MM Publications
every summer? projects every summer. give any speci ic information requested.
As I am very keen on…, I think this is a great
In indirect questions, the word order is the same as in opportunity for me…
a irmative sentences and the tenses do not change. I have always been passionate about…, so this
would be a great chance to…
1. Do I need any special equipment? Ask for information in a formal, polite and
Please let me know organised manner.
. I would like some further information.
I would be grateful if you could provide me with
2. What time do I have to be at the sanctuary on the some further information.
irst day? REMEMBER TO USE:
Do you know - a combination of direct and indirect questions
? - linking words/phrases to list your questions:
• irstly, irst of all, to begin/start with
3. Do you accept volunteers from abroad?
• secondly, also, in addition, what is more, moreover,
Would you tell me furthermore
? • inally, lastly, last but not least
E You have seen the following advertisement on your CLOSING PARAGRAPH
school website. You are interested in taking part, End by thanking the person you are writing to and
but you need more information before you decide. mentioning that you are looking forward to their
reply. Use phrases like:
You want to ask I would like to thank you in advance.
Thank you for your time and assistance.
• how old you have to be
I look forward to hearing from you.
• what exactly you will be required to do I would be grateful if you would/could reply as
• whether you can volunteer only at weekends soon as possible.
Write an email giving any necessary information SIGNING OFF
about yourself and asking for the information you Use a formal signature ending and write your full
want. Read the PLAN and the TIP. name underneath.
Yours faithfully, (when you don’t know the name of
the person you are writing to)
Yours sincerely, (when you know the name of the
SCHOOL person you are writing to)
HOME NEWS ABOUT US STUDENTS CONTACT US
Bird sanctuary > When writing a formal email:
ARE YOU INTERESTED TIP! use the appropriate layout (see page 106).
IN THE PROTECTION OF BIRDS? use formal language. Don’t use short forms or
If so, our sanctuary needs your help! abbreviations.
Volunteer at least 8 hours a month and help our begin and end with appropriate phrases.
hard-working staff while learning about conservation cover all the points and provide all the
and animal care. If you want to become a volunteer, information required in your answer.
contact us, giving us your name and saying whether
you have any previous experience. organise the information in paragraphs.
Please email us at use standard grammar and spelling conventions.
savethebirds@mail.com use a combination of direct and indirect
questions.
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