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3 Vocabulary  4 Grammar

Read the dialogues and complete them with the words
in the box. Then listen and check your answers. A. Subject – Object questions

A: Who saw the accident?
fire brigade calm down alarm emergency B: Ron (saw the accident).
hurry engine ambulance shortly
A: Who did you see at the party?
1. Operator Which service? Fire, police or ? B: (I saw) Susan and Terry.

Mrs Miggins Police, please.
Call handler Metropolitan Police. Where are you calling Write questions. The words in bold are
the answers.
from?
1. A: What ?
Mrs Miggins You must ! It’s an

! The burglar is getting away B: Lilly had pasta for lunch yesterday.
© MM Publications

and my husband is chasing him. 2. A: Who ?
Call handler , madam. What’s your address? B: Marion and Fred called the police.
Mrs Miggins 99 Pogsville Avenue, near Lindon Park and 3. A: Which ?

my name’s Mary Miggins. B: I bought the black bag.
Call handler OK, wait for the police car. It’s on its way. 4. A: Who ?

B: My cousin is having dinner with us.
2. Operator Which service? Fire, police or ambulance?
Donna , please.
B. Negative questions
Call handler Fire emergency. Where do you need the
fire to be sent? A: Haven’t I seen you before?

Donna 32 Briset Street. B: Yes, you have. We met at Laura’s party.
Call handler Where’s the fire? A: Why didn’t you answer my calls?
B: I was busy.
Donna In our flat. It’s flat 9. The curtains caught
fire but we can’t put it out. And the
Match.
didn’t go off. We’ve evacuated
the building and notified the other residents 1. Isn’t John Italian?
as well. 2. Can’t you speak Italian?
Call handler OK, stay away from the building. 3. Aren’t you going to do your
The firefighters will be there . homework?

4. Didn’t you buy two computer
games last month?
5. Hasn’t Mary come back from
work yet?
B. Read the text again and answer the questions.
a. No. I can only speak English.
1. How often do people ring for an ambulance in b. In a minute. I’ve got lots of time.
the UK? c. Yes. He’s from Florence.

2. What number do you dial for an ambulance? d. No. There’s a lot of traffic on the roads.
e. Yes, but this one is different.
3. How much does the call cost from a mobile?
4. Who do you speak to first when you ring for an
5
ambulance? Speak
5. Who takes all the information about the patient?
ROLE PLAY
6. How long does a call usually last? Talk in pairs.
Students A & B: Go to the Speaking
Section.
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