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                 6      TOP SKILLS            Student B: Imagine you were near a building where a fire broke out. Tell
                                              Student A what happened. Use the words/phrases in the box.
                         Role play



                           • lightning        • break out        • firefighter     • injured
                           • strike           • rescue           • put out         • burning building
                           • fire             • fire brigade     • trapped         • collapse



              7a     Student B
                                                                         Which service do you need?

                     Imagine you are an operator and then a call            ...
                     handler for the emergency services. Student         Ambulance/Fire/Police emergency.
                     A calls you and asks for help. Look at the          What’s the problem?
                     prompts below. Ask Student A questions and             ...
                     give him/her instructions.













                                                                                     Fire Brigade
                                                  Ambulance
               Police                 © MM Publications
               Remember to:                       Emergency                          Remember to:


                • ask for a name                  Remember to:                        • ask for an address
                • ask for an address               • ask for an address               • ask where exactly the fire
                • ask what the problem is          • ask what is wrong with the        is and what caused it
                • tell the caller not to panic                                        • tell the caller to evacuate
                                                    person
                                                                                       the building and tell others
                                                   • ask if he/she is conscious
                                                                                       to do so too
                                                    and talking
                                                                                      • tell the caller to stay away
                                                   • tell the caller to stay calm




                                              SMS MESSAGE DICTIONARY


                       @       = at                     B4      = before                M8      = mate
                       2DAY    = today                  BCOZ    = because               PLS     = please
                       2MORO =  tomorrow                CING    = seeing                R       = are
                       2NITE   = tonight                CU      =  see you              THX     = thanks
                       4EVER  = forever                 GR8     = great                 U       =  you
                       4       = for                    H8      = hate                  W8      = wait
                       ASAP    =  as soon as possible   L8      = late                  XLNT    = excellent
                       B       = be                     L8R     = later                 Y       = why


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